Since Ontario’s regulated online market opened in April 2022, the AGCO has announced 21 monetary penalties against online gambling operators and the studios that supply their games. They total $1,585,000 across 18 companies.
After reviewing each announcement, the largest single order is FanDuel’s $350,000 in January 2026; three companies have been fined twice; and 2026’s total of $720,000 is already more than double any previous year.
Land-based casino penalties, like the two issued to Great Canadian Entertainment this summer, aren’t included.
How does an AGCO penalty work?
The AGCO’s Registrar issues a monetary penalty when an operator or supplier breaks the Gaming Control Act or the Registrar’s Standards. Under the penalty schedule, each breach of a standard can cost up to $200,000, so the largest totals are several breaches added together.
The amount also depends on factors including the company’s discipline history. The company then has 15 days to appeal to the Licence Appeal Tribunal, and because several AGCO announcements call the breaches alleged, the summaries below follow that wording.
Every AGCO iGaming penalty since 2022
Listed by the date the AGCO announced them. Amounts are per company.
| Announced | Company | Penalty | What it was for |
|---|---|---|---|
| May 3, 2022 | BetMGM Canada | $48,000 | Bonus ads on social media |
| May 3, 2022 | PointsBet Canada | $30,000 | Free-play ads on GO Transit |
| June 30, 2022 | Crown DK CAN (DraftKings) | $100,000 | Boosted-odds ads on TV and social media |
| August 25, 2022 | Unibet ON | $48,000 | Promoted welcome-offer ads |
| April 20, 2023 | Mobile Incorporated | $30,000 | Uncertified games from unregistered suppliers |
| April 20, 2023 | LeoVegas Gaming | $25,000 | Uncertified game |
| April 20, 2023 | Bunchberry | $15,000 | Uncertified games |
| June 20, 2023 | BV Gaming | $15,000 | Offered bets on major junior hockey |
| June 20, 2023 | Fitzdares Canada | $15,000 | Bets on major junior hockey |
| August 10, 2023 | Apollo Entertainment | $100,000 | Responsible gambling failures |
| November 9, 2023 | PointsBet Canada | $150,000 | Responsible gambling failures |
| October 16, 2024 | NorthStar Gaming | $30,000 (reduced to $20,000) | Failure to respond to AGCO in timely manner/Geolocation issues were later dropped |
| March 26, 2025 | BetMGM Canada | $110,000 | Cash for sign-ups at a trade show & through affiliates |
| June 16, 2025 | Well Played Media (Casino Days) | $54,000 | Bonus terms the AGCO called deceptive |
| October 7, 2025 | Score Media and Gaming (theScore) | $105,000 | Missed signs of a high-risk player |
| January 8, 2026 | FanDuel Canada | $350,000 | Unreported suspicious table tennis bets |
| May 7, 2026 | Relax Gaming | $40,000 | Games on unregulated sites |
| May 7, 2026 | Arrise Solutions | $40,000 | Games on unregulated sites |
| August 6, 2026 | Betty Gaming | $120,000 | Underage accounts |
| August 20, 2026 | Booming Games | $70,000 | Prohibited auto-play |
| August 27, 2026 | NorthStar Gaming | $100,000 | Anti-money laundering failures |
| Total | 18 companies | $1,585,000 | 21 announced penalties |
For scale, iGaming Ontario reported $2.9 billion in gaming revenue in fiscal 2024-25 alone, and where that revenue goes is its own story.
What they were fined for
Advertising and game certification produced the most penalties. The largest ones came from missed warning signs, whether a player in trouble or a suspicious run of bets.
Advertising and inducements: six penalties, $390,000
Standard 2.05 bans public advertising of bonuses and inducements anywhere except the operator’s own site or direct marketing to players who’ve opted in.
- BetMGM and PointsBet (May 2022): BetMGM promoted casino bonuses on Twitter within days of launch, along with a tweet claiming bigger bets raise your chance of winning. PointsBet ran free-play ads on GO Transit.
- DraftKings and Unibet (June and August 2022): DraftKings ran boosted-odds ads on TV and social media, and Unibet posted or aired ads promoting welcome offers.
- BetMGM (March 2025): BetMGM representatives allegedly offered cash to new players at a franchise trade show, and two of its marketing affiliates did the same, bringing in 471 sign-ups. The AGCO held BetMGM responsible for its affiliates under Standard 1.19.
- Casino Days (June 2025): a welcome bonus with a seven-day clearing window. The AGCO found the average player would lose more clearing it than it was worth, with key terms buried behind several links. A player’s complaint about $8,500 in confiscated winnings started the investigation.
The rules behind these cases are laid out in What Ontario’s New Gambling Advertising Code Changed.
Missed signs of gambling harm: three penalties, $355,000
All three involve one player whose losses kept climbing without an intervention.
- Apollo Entertainment (August 2023, $100,000): a player lost more than $2 million in under four months, and the AGCO also found Apollo’s self-exclusion and limit tools inadequate.
- PointsBet (November 2023, $150,000): a player lost more than $500,000 in under three months despite internal high-risk flags, and PointsBet kept sending credits after the player withdrew consent to marketing.
- theScore (October 2025, $105,000): a player wagered $2.5 million over eight months and lost about $230,000. The AGCO said theScore relied on the player’s self-assessments despite inaccurate income documents.
Betting integrity: three penalties, $380,000
- BV Gaming and Fitzdares Canada (June 2023, $15,000 each): bets on OHL, WHL and QMJHL games in 2022-23, although Ontario bans betting on major junior hockey.
- FanDuel (January 2026, $350,000): 144 bets from three Ontario accounts on Czech table tennis in late 2024, with implausible win rates and coordinated wagering on a series the industry had already been warned about. FanDuel didn’t flag or report them, according to the AGCO.
Uncertified games and unregulated sites: six penalties, $220,000
Every game has to come from a registered supplier and be certified by an AGCO-registered testing lab, and these penalties cover both ends of that chain.
- Mobile Incorporated, LeoVegas and Bunchberry (April 2023, $70,000 combined): operators offering uncertified games, some of Mobile Incorporated’s from unregistered suppliers.
- Relax Gaming and Arrise Solutions (May 2026, $40,000 each): registered suppliers whose games also appeared on unregulated sites open to Ontario players.
- Booming Games (August 2026, $70,000): slots with auto-play, which Ontario prohibits, stayed available to Ontario players for several months.
Age checks, information requests and money laundering: three penalties, $240,000
- NorthStar Gaming (October 2024, $30,000): NorthStarBets.ca could be reached from outside Ontario during testing, and the AGCO cited repeated delays in providing requested information.
- Betty Gaming (August 2026, $120,000): a flaw found in November 2025 let 23 people under 19 open accounts, and nine of them deposited and gambled.
- NorthStar Gaming (August 2026, $100,000): a high-risk player deposited about $189,395 over more than a year without the enhanced due diligence Ontario requires. NorthStar closed the account in June 2025, after AGCO inquiries.
The first proposed suspension
In February 2026, the AGCO went beyond a fine for the first time and moved to suspend PointsBet Canada’s registration for five days.
In early 2024, the AGCO told every Ontario sportsbook to report suspicious bets involving Toronto Raptors player Jontay Porter, and PointsBet said it hadn’t offered those bets. After a U.S. indictment widened the case in October 2025, PointsBet acknowledged it had, and that suspicious wagering took place.
PointsBet calls it human error rather than a systemic failure and is appealing, so it can keep operating until the tribunal decides. It’s the only appeal we found publicly confirmed.
Who has been fined more than once?
Three companies appear twice:
- BetMGM Canada: $158,000 across 2022 and 2025, both for inducements.
- PointsBet Canada: $180,000 across 2022 and 2023, plus the proposed suspension.
- NorthStar Gaming: $130,000 across 2024 and 2026.
The PointsBet suspension notice lists both of its earlier penalties.
What the record means for you
- Complain if you think you’ve been treated unfairly. A single player’s complaint about confiscated winnings started the Casino Days investigation.
- Don’t rely on the operator to spot a problem. The Apollo, PointsBet and theScore cases involved months of losses without an intervention. Set your own limits, and use BetGuard to block every regulated site at once if you need a break.
- Stay on registered sites. Two suppliers were fined for games reaching unregulated sites, where none of these protections apply. iGaming Ontario lists every registered operator.
Complain to the operator first, then to the AGCO if it isn’t resolved.
You must be 19 or older to gamble online in Ontario. If gambling has stopped being entertainment, ConnexOntario is free, confidential and available 24 hours a day at 1-866-531-2600.