Ontario’s regulated online gambling market opened on April 4, 2022, and the operator list has continued to change ever since. At least a dozen brands from eight companies have shut down their Ontario sites, from Coolbet in 2023 to Casumo in 2026.
New sites keep arriving too, so the market hasn’t shrunk. On October 21, 2026, iGaming Ontario’s (iGO) list showed 49 operators running 84 sites, including newer names like Hard Rock Bet and BetNova. Here’s who has gone, what they said on the way out and what happens to a player’s balance when a site leaves.
Every Ontario exit since 2022
These brands have been listed in order of when they left. None of these brands appear on iGO’s list today (Oct 21, 2026).
| Brand | Company | When it left | What it said |
|---|---|---|---|
| Coolbet | Coolbet | March 2023: play stopped March 22, the site closed April 3 | Intense competition |
| Unibet | Kindred Group | By mid-2024, announced November 2023 | Leaving all of North America, calling the market too competitive at its size |
| Fitzdares | Fitzdares | March 2025: no new bets from March 25, withdrawals by March 31 | The cost of doing business had become “prohibitive” |
| Wildz, Wheelz, Caxino and Spinz | Wildz Group (formerly Rootz) | October 2025 | Moving to supplying technology to other operators |
| Betiton and MagicRed | Aspire Global, on an Aristocrat Interactive platform | Late 2025, about a year after launch | No reason given |
| Rivalry | Rivalry Corp. | February 2026 | Paused all play while it looks for a buyer |
| Conquestador | Mobinc | April 13, 2026 | A business decision |
| Casumo | Casumo | April 30, 2026, with accounts closed May 14 | Rising costs occasionally cited |
For context on how the market has grown around these exits, see Ontario iGaming after four years.
Why do operators leave Ontario?
Most exits come down to money. Ontario is one of the world’s most crowded regulated markets, and smaller brands have to compete for players against popular brands like FanDuel, BetMGM, bet365, and dozens more. These are just a few of the reasons that a brand may leave Ontario:
- Cost: Running an Ontario site means compliance staff, game certification, responsible gambling tools and a share of revenue to iGO. Fitzdares and Casumo both stated rising costs had become too high for the business it was doing.
- Decisions made elsewhere: Unibet didn’t leave because of Ontario alone. Its parent company pulled out of every North American market at once to cut costs.
- A change of business: Wildz Group stopped running sites for players but kept its supplier registration, so it can still sell its technology to operators that stay.
- Company trouble: Rivalry, a Toronto company, paused everything across all its markets while it looked for a sale or restructuring.
You can follow how much money the market makes in our quarterly numbers, which show why operators are still queuing up to get in.
An operator giving up Ontario registration is a business decision, not a penalty. None of the exits above were announced because of regulator action. The regulator’s list of fines and suspensions is a separate record.
What happens to your money when a site leaves?
The Alcohol and Gaming Commission of Ontario (AGCO) sets out in its Registrar’s Standards for Internet Gaming that all operators must agree to Game Integrity, which states that players must be able to withdraw their funds quickly and be able to recover any balance that is owed to them when an account is closed. Regulated operators with iGO’s contracts also require operators to tell players before they go.
In practice, every operator above set a closing timeline and asked players to cash out, publishing advice and timelines in blog posts, social media, or through interviews reported in gaming journals.
- Coolbet recommended players start withdrawing funds immediately. They switched off deposits a day before play ended, voided bets on games that hadn’t been played and refunded the stakes.
- Fitzdares stopped taking new bets on March 25 and told players to withdraw by March 31.
- Conquestador gave players six months to request a withdrawal or risk forfeiting the money.
- Casumo stopped deposits on April 23, stopped play on April 30 and told players to withdraw before accounts closed on May 14.
Normal verification still applies, so a withdrawal can take as long as it would on any other day. Our guide to Ontario withdrawal times explains what slows one down.
If your site announces it’s leaving
- Withdraw your balance straight away. Don’t wait for the final date, especially if your ID check isn’t complete.
- Check any open bets. Bets on events after the closing date are usually voided and refunded, so make sure the stake comes back.
- Save the closure notice. Keep the email or a screenshot of the dates in case there’s a dispute later.
- Complain if the money doesn’t arrive. Go to the operator first, then to the AGCO if it isn’t resolved.
If you’ve self-excluded through BetGuard, the exclusion applies to every registered site, so it still applies when you move to a new one.
Not every closure is an exit
PokerStars Ontario stopped all play on May 7, 2026, but the brand didn’t leave. It came back weeks later as PokerStars on FanDuel. Accounts didn’t transfer, so players had to sign up again through FanDuel, and anyone who hadn’t cashed out by June 4 received their balance by cheque.
Brand changes like this are why a familiar name can disappear from the list of regulated operators without the company behind it leaving the province.
How to check who’s still operating
iGO publishes the full list of every operator and site in the regulated market. If a brand isn’t on it, it isn’t part of Ontario’s regulated market, whether it has left or never joined. Sites outside that list don’t have to follow any of the rules above, including the ones that protect your balance when a site closes.
You must be 19 or older to gamble online in Ontario. If gambling is causing problems for you or someone you know, ConnexOntario offers free, confidential support 24 hours a day at 1-866-531-2600.